Customer Relationship Management Specialist
About
At ZeroMoblt, we're transforming engineering education with cutting-edge experiences that propel students into real-world success. We're hiring a Customer Relationship Manager Specialist for a specific campus to own the customer journey – from first query to triumphant outcomes. If you're an extroverted powerhouse who thrives on people, crushes targets fearlessly, and lives for wow moments.
Key Responsibilities
- Be the go-to hero for campus customers: Answer queries lightning-fast, troubleshoot issues, and guide them every step of the way.
- Build unbreakable relationships – nurture leads, drive renewals, and ensure every interaction screams Engineering Excellence.
- Hit bold targets: Track satisfaction, upsell value, and turn feedback into fuel for campus growth.
- Collaborate with our ops and product teams to make experiences seamless and unforgettable.
Requirements
- 1-3 years in customer success, sales, or relationship management (edtech/campus experience a plus).
- Flawless Spoken English, confident, clear, and captivating on calls or in-person.
- Extrovert energy: Fearless networker, outcome-obsessed, and thrives in high-stakes chaos.
- Tech-savvy bonus: Comfortable with CRM tools, Google Workspace, and quick learning curves.
- Hyderabad-based or willing to travel to assigned campus – ready to hustle!
Nice to Have
- Prior work on transport, logistics, or safety-critical systems
What We Offer
- Competitive salary package
- Health insurance for you and family
- Flexible work arrangements
- Learning and development budget
- Team outings and events
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